How do I collect my Wellness Test sample?

Simply follow the instructions included in your kit. The steps for collection are also listed below. If you have any questions, you can reach out to our Member Support Team. Just call 1-855-923-2678 (TTY: 711). We’re available Monday through Friday from 8:00 a.m. to 8:00 p.m. Eastern Time, excluding holidays.

Sample collection instructions

This is a lab test that requires several large drops of blood from your finger. You must FAST before collecting your blood sample (do not eat or drink anything, except water) for at least 9 hours, ideally 12 hours. 

Step 1: Complete your paperwork

Fill in all the spaces on your patient info card. Peel the label from the patient info card and stick it onto the sample pouch. 

Step 2: Warm your hands 

Wash and clean your hands with soap and very warm water. Dry your hands completely. Rub your hands together for at least 15 seconds. This helps to stimulate blood flow. 

Step 3: Choose finger 

Find a spot on the soft side of your finger tip, slightly off-center. 

Step 4: Prep your space

Open the bandage and gauze pad. Take the cap off of the lancet. 

Step 5: Use lancet 

Place the lancet on a flat surface with the red area facing up. Firmly PUSH and HOLD your finger against the red top until it clicks.

Step 6: Bleed into the collection well 

Add drops of blood as you wait for the triangle window to turn red. To keep blood flowing, FIRMLY WIPE the puncture site with the gauze pad. FIRM PRESSURE releases any clotted blood.

If the triangle window does not turn red, use the second lancet. Once the triangle is red, place the bandage on your finger. Throw away lancets in your wastebasket.

Return instructions 

  • Dry and package your sample
  • Let your blood sample air dry for 15 minutes away from heat and humidity. Keep food, dirt or other contaminants away from your sample.
  • Open the sample pouch by cutting at the v-shaped notch. Do not remove the desiccant packet from the pouch.
  • Place the collection device (that you dripped blood on) inside the sample pouch and tightly seal the pouch. 
  • Place the sealed sample pouch in the prepaid return mailer. Seal the return mailer. Important: Your blood sample is perishable. Mail your sample the same day you collect it.