How do I order my complimentary at-home lab tests?

Depending on your health plan, you may be able to order your lab tests through an online portal. Or you can call our Member Support Team to inquire if you are eligible to order a kit. We’re available at 1-855-923-2678 (TTY: 711), Monday through Friday from 8:00 a.m. to 8:00 p.m. Eastern Time, excluding holidays. If you have a pin number from the materials we sent you, please have that ready.