Health Plan Member FAQs
  • Tests
  • General

Support

  • What do I do if I’m having problems collecting my sample?
  • The kit I received has missing or damaged parts. How can I get a new kit?
  • I received an at-home lab test kit, but I made a mistake collecting the sample. What should I do?
  • How do I submit a question to customer support?
  • How do I opt out of receiving communications?

Categories

  • At-home lab tests
  • Results and next steps
  • Security and clinical quality
  • Support
  • Articles
No results found

© Everlywell 2025. Powered by Help Scout